I was nervous ordering here but as soon as I mentioned I had celiac the staff stopped what they were doing to wash their hands and change gloves. From there only that person touched my food and when it came to the lettuce and cheese they took new/unopened cases to ensure no cross contamination happened. From what I read ahead of time the only gluten food is the tortilla, which made ordering easy.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I have had all great experiences at this chipotle! As long as you order a bowl and avoid the seasonal items/ask about them, you should be good! Staff are often rushed because it gets busy but they are friendly and can answer questions. I have never felt sick after eating here.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
The staff was incredibly rude and rolled their eyes at every request. The person messed up multiple times and got mad when I corrected her. Ask for a manager if you come here
— Not at all
— No gluten-free information on the menu
— Some
— Good
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Yes
The low reviews make me sad. The staff has always been kind to me, they will change gloves, answer questions and laugh at your bad jokes! Chipotle is great because if you avoid tortillas and chips, you should be ok. It's not a guarantee but it's fast food so my expectations aren't high. I can say I have eaten at Chipotle a large number of times since my diagnosis and have only been ill once. Might have been unrelated! Burrito bowl, extra brown, no bean, steak and chicken, corn salsa, sour, cheese and lettuce. So good!
Can eat most things except flour tortillas. Staff is good about trying to avoid contamination if you ask.
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent