— Very
— No gluten-free information on the menu
— Most/All
— Excellent
They’ve definitely gone downhill. Last time I got their food, it wasn’t very good (dry chicken, missing ingredients) and I was sick afterwards for several days. Can no longer recommend
— Not very
— No gluten-free information on the menu
— Most/All
— Poor
The staff always does an excellent job changing workspaces and gloves, but I've eaten at 3 different chipotles and every time my stomach gets a severely sharp pain after eating. I'm not usually that sensitive, but it's the truth.
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Great food! The staff changes their gloves as to not contaminate the corn tortillas. They will also get fresh cheese and fresh lettuce from the back since other staff members put their glutened gloves into the container. Staff is always accommodating and friendly even though we usually slow down the line!
Yes
Great awareness of gluten allergies. The server immediately changed his gloves when my husband shared his gluten allergy and asked a co worker to get fresh food from the back to prevent cross contamination issues.
Yes
We tried to here with my celiac cousin and they said they could change gloves and change the spoons but they didn't understand that changing the spoons didn't make the food safe because off cross contamination. The manager wasn't even willing to get safe food from the back.
The server was clueless. I had to ask twice for him to change his gloves. The rest of the staff were better.....
Burrito bowls ( no tortilla, just rice with plethora of choices for toppings) are an awesome safe bet for celiacs. My celiac son loves them.
Really good food. Check online for chain-wide gluten-free choices including hard shell corn tortillas.
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent