I ordered online a kid's meal. Nice portions, with the "fruit" cup. The only complaints are that the kids cup existed of a "tangerine" & this was my first time to pickup. It would have been nice to let me know I had to get my own drink, of which I did not know so i did without. Also, they online ordering does not allow us to leave a bigger tip. It's based on your food total.
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
So I’m not extremely sensitive yet as I’m only a year into having celiac, but I can attest to my last experience at this restaurant.
A quick side note: this is the best Chipotle in town for portion sizes and customer service in my opinion. I’ve never felt short changed with their service.
My last experience at this restaurant was really encouraging. I mentioned that I had celiac and couldn’t have gluten. They began taking my order at the beginning of a rush and the line began stacking up behind me. They designated one person to handle my food who changed their gloves, washed their hands, and got new serving utensils. They didn’t serve anyone with the new utensils until they had completed my order first. They were understanding and didn’t get frustrated or stressed. They didn’t give me less food or attention because my order took a long time to complete.
I’d recommend this place to anyone based on my experience there.
— Very
— Most/All
— Excellent
The only thing with gluten here is the tortillas. Get a bowl, and you won't have any problems at all. I've gone many times without even mentioning my allergy with no problems at all.
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Best at perfect order because hires celiax enployees
Person making my food changed their gloves & was very respectful in regards to gluten allergy.
Yes
They are willing to change gloves and wipe down the counter when I tell them I have celiac. Many employees will start as soon as I say "celiac" before I ask.
Yes
They are amazing! To avoid gluten and dairy just stay away from the flour tortillas, cheese and sour cream. Everything else is free game!
Yes
Good food, although you have to be sure to have the whole line change their gloves and watch with a hawk eye to make sure they are doing what needs to be done. Make sure you say gluten allergy or celiac disease, not just gluten free so they take it more seriously.
Dirty, unpleasant, and unimaginative foods; will never go back.
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent