Review of Circle 7 Ranch

14412 Clayton Road, Ballwin, MO 63011

Overall Rating

Review


We have eaten at this restaurant many times in the past years. The managers were always careful to ensure gluten free and no cross contamination. Tonight all of that changed. I ordered a gf sandwich and raw veggies. I stressed to the server... this has to be gluten free. She said oh we are very careful and a manager will be bringing your food. The manager who has served me several times, brought my food. The bread looked different, so I asked "is this gf"? He assured me that it was and I trusted him based on past experience. I took a few bites and said to my husband "this is very good bread". Two bites in and the manager is back at our table. He said " how sensitive are you to gluten"? VERY! He said oh I need to exchange the ranch dip, it has gluten. Hmm, I said I eat ranch dip all the time and I've eaten yours several times. He said well ours has a gluten ingredient. Ok, I haven't eaten it so just take it. His reply, let me bring you all new food so nothing is contaminated. Seemed strange since the dip was completely separate from the sandwich. He took the whole plate. When the food was returned to me, completely different looking bread. So now I will be sick for weeks and the manager couldn't even be honest...blaming the dip when the bread was noticeably different in shape. And I asked.. Is this gluten free? Not going back.

Celiac friendly?

No

Updated 7 years ago

Symptomatic Celiac