They have a gluten free menu. Went through all the precautions. Had a hamburger with a gf bun and a salad. Specified no croutons. My salad came out with croutons. They immediately replaced it when I pointed it out...but it makes you wonder if you'll get sick or not. Not great when you're a long ways from home. I did not get sick.
So, the two appetizers are NOT GF!!!! My server informed me that they fry them in the regular fryer, (even though the potato skins said ROASTED)! The only dressing that is GF is the balsamic dressing! I asked about the ranch cuz its my favorite and server said no. My salad came out with a crumpled up receipt on it!! Good looking out staff, especially since i said I have Celiac disease and will get very sick if my food isn't prepared correctly. Our party of four didn't even think the food was that great. wouldn't eat here again!! Especially because of the false advertising on the GF menu!!!
Our server was gluten free. We ordered the absolute pasta This place was a great find
I was very nervous about trying out this place but I was pleasantly surprised! Our server happen to be gluten free, too, so that helped a lot. My daughter and I split a gluten free pizza and salad with ranch which was gluten free. Service and food was great!!
had the hickory burger. very tasty. GF bun. asked about cross contamination and they were very well informed. based on other reviews i hope i don't have a reaction.
Beware that the gluten free pasta is not really gluten free because they cook all of their pastas, regular and gluten free, in the same pot of water. The manager offered to do a fresh pot of water for me after I had already ordered something else.
I had a terrible reaction after ordering off the GF menu. The kitchen manager swore they deep clean the grill before making GF orders. There's not a dedicated GF space. I assume my reaction was due to cross contamination issues.
I had the California Chicken Quesadillas. They were very good. When you order from the gfree menu, MAKE SURE you tell them you are ordering gfree. I told my waiter that I was. My fiancee had the menu flipped to that page and ordered off of it but didn't specify gluten free. When they brought his salad it had croutons all mixed up in it and his steak we later found out was not the gluten free version. He also brought us bread which we couldn't eat and a regular dessert menu that was not gluten free. When our order came we asked him if our food was gluten free. He said everything here is gluten free. In the end, we figured out he was just talking about my dish. Since they brought us bread to eat and a dessert menu, it doesn't seem like they are well informed about what gluten free means so make sure they know that you are ordering gluten free and what that means.
They have a gluten free menu and are knowledgeable of risks of exposure. They warn about cross contaminations when you are ordering. The time I went the server was very aware of the concerns and knew the questions to ask and foods to avoid. I've gone to another location and it was a totally different experience.
They do have a gluten free page inside their menu. Very good BBQ ribs. I ordered French fries and found out they were NOT gluten free. Our server came back just before our food was brought and he warned me and I changed to baked potato. Very good food. No gluten free deserts.
The Manager Bailey is also a Celiac and went above and beyond to make sure I was comfortable and had everything I needed. Service is always wonderful. The menu has a vast amount of items for a gluten free menu. However, it isn't laid out in a way that makes it easy to order from. They also list their fries and loaded potato skins on the menu and they don't have a dedicated fryer. Other than that I love this place and would recommend to anyone especially if a celiac.
I should've ordered the roasted chicken but instead ordered a steak off the GF menu. They refused to use clean water for the pasta so I informed them the pasta isn't GF then. I ordered only salt and pepper on my steak, the plain mashed potatoes and the salad with no croutons. After about 15 minutes completely done eating j had to run to the restroom and my DH hives started to come to service. 😭😫
Second time eating at a Claim Jumpers with our wheat allergic child, different locations. This time she had GF pasta with the Alfredo sauce, mashed potatoes, and apples with caramel sauce from the kids menu. The Alfredo sauce was listed as GF, however I asked our server to make sure it was not made with flour. She said the Manager verified it was GF. My daughter enjoyed her meal very much
They give me a toasted GF hamburger bun as bread. They have GF appetizers-chicken wings are my favorite. And they have pasta, chicken and steak. All are very good and very filling. They don't have seafood that's GF, but everything they have GF is good!
The were out of the gluten free pasta but the kids said the GF hamburgers were good. The buns seemed fresh. I had the GF salmon dinner and thought it came with mashed potatoes. I was brought two sides of broccoli instead. Rice or a Potato would have been nice. I don't think they are used to celiac but they were nice and made an effort.
RUDE!! I said i have a gluten intolerance, not only did they bring the wrong order twice (regular bun) but they had no customers at the time, AND THE MANAGER SUGGESTED I LEAVE AS TO NOT BE A BOTHER TO THEM. Worst. lunch. ever. If you have Celiacs or intolerance do not eat here! Manager asked how severe my intolerance was and if it was okay to have a little gluten. NO! its not okay. never ever going back.
Our early supper started out nice, asked about a gluten free menu and the server was very knowledgable about the handful of items they offer. They offer gluten free burgers, sandwiches, salads, chicken, steak, and fish but just beware you pay more when it is gluten free! Why should we have to pay more just because of being gluten free. Oh and who wants mashed potatoes with their hamburger?!?! No french fry option. Ended up with the Gluten Free Absolut Pasta and it was not worth is $17.99, I paid. On to the next place...
I am gluten intolerant and the food on their menu definitely is not gluten friendly. Within an hour I had reaction. It was great tasting food, just not gluten-free. I had the barbecue chicken sandwich, supposedly on gluten-free bread. I was assured the barbecue sauce was gluten-free. The only reason I'm giving it a two, is because the food taste.
Gluten free section of menus, with a decent amount of choices, including pizza. Warning of cross contamination on menu. Wait staff excellent, just let them know about allergies, intolerances (I can not eat wheat or onions as an intolerance). Tomato basil pizza (wheat free crust) was good. Tomatoes roasted, lovely flavor. Crust is decent, thin, a little crispy, but not too dry. Would definitely return.
Well I came here as an out-of-towner & I'm disappointed. The server seemed diligent about taking my order. They have a decent menu. My salad came and it was premixed with dressing and all and I bit down onto a crouton. I can see how it was missed but still unacceptable. If you eat here, ask that your salad not be pre-mixed -- dressing on the side and toppings VISIBLE. I have Celiac and I'm out of town. Great mix!!
Cross contamination is definitely an issue here. Both my wife and I got sick after eating here. don't recommend it. Update: we reported this to HQ and they were VERY responsive. We had a response from them in 48 hours, which indicated that the location's staff would be retrained on food issues. Since then, they've been worlds better. I'm updating this review as a result.
Lots of vegetarian/gluten free options. It's a little more complicated for me because I was put on a gluten free, dairy free diet but the wings and baked potato with char grilled chicken and roasted veggies that I ordered were delicious!!! My waitress was very knowledgable on the gluten free menu
My daughter has celiac and cannot tolerate any gluten. We have been here about 5 times and she has never gotten sick. She does the bbq ribs (gf) and a side of GF mac and cheese. The waiter informed me that the shape of the GF pasta is different, so I could verify it is the GF pasta when it arrives. We had a problem at Macaroni Grill, so I was very suspicious. It's really great. Her only complaint is there aren't enough ribs :-) She loves them.
Was served regular gluten pasta after specifying an allergy. My daughter ate some and was sick nearly immediately. I have gluten and dairy allergies and was served a sandwich with cheese in it after specifying. Manager and server not apologetic and did not comp meal with gluten.
While they do have a decent choice of GF options including GF pasta and sandwiches on GF buns, the staff is obviously not trained as when my husband ordered off the GF menu he was offered French fries as a side. We asked if they were fried in a dedicated fryer and the answer was no. I ordered the GF pasta and was offered a Cesar salad and of course it came out with croutons. I would only recommend this place if you are savvy in ordering and know all of the questions to ask.
I will definitely not be back. Prior to coming to this restaurant I called to inform them that my daughter was Celiac and wanted to know if they could accommodate us. The manager promised that the servers were trained and that the manager would personally serve us our GF meals. None of this was done and I will not be back. My daughter meal came out incorrect and the waiter was unable to answer all of our questions. I did not feel comfortable and would not recommend it.
horrible. they have a gf menu, and the waitress assured me that the manager would be handling everything, but I still got sick. when I was eating the salad, there was an obvious taste of part of a crouton. I think they had them on there and picked them off. ended up getting a bunch of mouth sores and took a week to feel okay again.
I ordered the gluten free pasta dish with mushrooms, which included GF penne noodles. Halfway through my plate I found some regular wheat macaroni in the dish. The manager then informed me when I questioned him that they use the same pots with the same boiling water in it for regular and GF pasta, so every single GF noodle that comes out of that kitchen is contaminated. I had my entire ticket comped and I will not return.
Have a menu but the staff is clueless
The wait staff was attentive and accommodating. The kitchen manager came out to assure me that he'd done a thorough cleansing of the prep area and was doing his best to make it safe. So very impressed with their care here. I had the barbecue chicken sandwich and it was delicious comfort food. My husband and child (non-celiac) loved their food, as well. This is quite a distance from our home but we will definitely come back. The gf menu had a selection of choices I seldom see. I am determined to eat my way through this menu!
let me start by saying the service was pretty good. the food on the other hand wasn't. I ordered a pasta that had bacon in it and I asked for it to be removed they don't tell me that they can't take it out because it is in the sauce till I am supposed to get it. so I just said forget it I will just stick to the house salad that I had, which had wilted lettuce. we were getting another gf pasta anyways. so we waited and when that finally came out it had 3 big tortalinni in it so I right away asked the waiter and he said he was pretty sure it was gf but it he would check. so he comes back and says that the tortalinni was NOT GF but everything else was. I told him I still can't eat it I will get extremely sick because you can't mix wheat with a GF meal. so I didn't eat any of it. then after a few min I remember that is was supposed to be gf penne pasta but the pasta was bow tie. I personally have never seen GF bow tie pasta. so long story short I will NOT BE returning. they need some serious training in GF or something.
I've been to this location many, many times. The food is usually great, the staff is friendly, and we've not had issues with cross contamination. Definitely would recommend this location to others. Its a far cry from the issues my wife and I had at the Tempe location.
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