I placed an order online for ahi tacos and when I came to pick up my order, the staff member told me that the cheese was melted on the same grill as their sandwiches. When I asked if I could just have unmelted cheese or no cheese, she said that the tortillas were heated on the same grill. When I asked if they could just ... Not do that? She said sure, I'd just have to wait for them to remake my order.
I don't know what the point of including my phone number and order notes was if they weren't going to follow the notes or call me with an issue.
— Not at all
— No gluten-free information on the menu
— Some
— Average