My son really wanted ice cream from here on our mommy and me date night. I thought sure buddy mommy will just sit this one out. I was wrong! After I ordered his ice cream they asked what I would like and I explained I have celiac and wouldn’t be able to have anything safely. I was told which ice creams were GF and which mix ins I could have. The ice cream I choose was then scooped from a fresh package in the back along with mix ins mixed in a separate back area. I ended up having cheesecake ice cream with banana, strawberry, and whipped cream mixed in. Yum!
— Very
— No gluten-free information on the menu
— Some
— Excellent
They got out a fresh scooper and got mine from the back to avoid CC! I didn’t get any mix ins but had no issues! Just a little pricey!
— Somewhat
— No gluten-free information on the menu
— Some
— Average
They were wonderful. The server was knowledgeable and went way out of her way to avoid cross contamination. They had a separate prep area, changed gloves without being asked, and were willing to check ingredients. Dairy free ice cream was available in one flavor
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
They were very knowledgeable about which ice creams were gluten-free. Once I selected one, they went in the back and got me a fresh scoop from an unopened container to avoid cross contamination.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Staff didn't know what flavors contain gluten, and didn't even seem to know the word gluten. There was no indication on the menu or other written information available. One of the servers called the manager to ask and were told that the only GF options were sorbet and almond milk ice cream. We're pretty sure they were confusing dairy-free and GF, but we didn't want dairy free ice cream and didn't feel comfortable ordering anything else.
— Not at all
— No gluten-free information on the menu
— Not Much/None
Fantastic!! The attendant was very knowledgeable and steered us through the process. Mixed our ice creams in a special cold container. It was a very positive experience.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent