I felt very comfortable eating the sorbet here being both Celiac and dairy free. The person who took my order was helpful and used a fresh tub of ice cream plus new scoopers for my order. I didn’t have any symptoms afterwards either.
— Somewhat
— Some
— Excellent
I grew up coming to Branson and Coldstone was always a highlight of our trip. I was worried I wouldn’t get to join my family in getting ice cream, but we went in and the staff was able to help me super easily. They told me what ice cream I could have and they went into the back to use ice cream that hadnt been contaminated and they made it on a slab in the back. It was delicious!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
They got out a fresh scooper and got mine from the back to avoid CC! I didn’t get any mix ins but had no issues! Just a little pricey!
— Somewhat
— No gluten-free information on the menu
— Some
— Average
They were wonderful. The server was knowledgeable and went way out of her way to avoid cross contamination. They had a separate prep area, changed gloves without being asked, and were willing to check ingredients. Dairy free ice cream was available in one flavor
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
They were very knowledgeable about which ice creams were gluten-free. Once I selected one, they went in the back and got me a fresh scoop from an unopened container to avoid cross contamination.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Staff didn't know what flavors contain gluten, and didn't even seem to know the word gluten. There was no indication on the menu or other written information available. One of the servers called the manager to ask and were told that the only GF options were sorbet and almond milk ice cream. We're pretty sure they were confusing dairy-free and GF, but we didn't want dairy free ice cream and didn't feel comfortable ordering anything else.
— Not at all
— No gluten-free information on the menu
— Not Much/None
Fantastic!! The attendant was very knowledgeable and steered us through the process. Mixed our ice creams in a special cold container. It was a very positive experience.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent