We got glutened!
After getting a GF menu and asking for gf and df meals, my daughter ordered the ahi tuna. The chef was in an interview so someone put soy based sauce on the plate.
It sloshed on her asparagus. (Mind you they had already remade the meal since someone put butter on the last plate but they caught it before bringing to the table.)
I asked a server just to confirm that the sauce was gf. He asked someone and said it was. She started eating it.
Then the manager came over and told my daughter it is not gf. They comped her meal and offered to make her another one. He asked her if she’s going to get sick. She told him yes and that she has celiac disease and is allergic. He was unfamiliar with celiac disease.
I explained that we pick restaurants of this caliber thinking that they have better practices.
He was sincerely apologetic and said they have procedures to avoid this but it slipped through the cracks due to the server not wanting to interrupt the chef.
What a fiasco!
— Not at all
— Separate gluten-free menu
— Most/All
— Average