I have Celiac and never gotten sick there. Their staff and managers are great about avoiding cross contamination as much as they possibly can. You just need to let them know and they will instantly wash their hands and change their gloves.
— Very
— Most/All
— Excellent
I have Celiac and never gotten sick there. Their staff and managers are great about avoiding cross contamination as much as they possibly can. You just need to let them know and they will instantly wash their hands and change their gloves.
— Very
— Excellent
I'm extremely sensitive and have eaten here multiple times and never gotten sick!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
From their allergen list: We have worked diligently to remove wheat gluten from all our sauces, dressings, and proteins. Natural glutens remain only in our flour and wheat tortillas and in two desserts--tres leches and key lime pie. This means that we offer "oceans of gluten-free options" in our menu. All of these items are gluten-free: all enchiladas, all tacos, all salads (without the flour or wheat tortilla), all nachos, and our chicken tortilla so up...which uses corn strips.
— Very
— Most/All
— Excellent
You could see cross contamination in everything. Thankfully I didn’t have my kids with me, they would have gotten extremely sick. I am not quite as sensitive and will survive
— Not very
— No gluten-free information on the menu
— Some
— Average
I love Costa Vida, and when I learned that I had celiacs I was devastated thinking I couldn’t eat there anymore I was devastated. Learning that they have crafted all of their marinades a d sauces to be gluten-free just thrills me!!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
They are very careful if you need gf. They change gloves, wash their hands, and I’ve had no cross contamination.
Yes
The bigger lady who took my order made a big deal about having to change her gloves and rolled her eyes. She nodded to her coworkers like I was making her job harder. The food was good but I didn't appreciate the attitude.
No
Great food, great service. a good gluten free choice. the food tastes so fresh!
Yes
Ate here the last two Friday's and Saturday's...
It is easy to order and tastes great!
Yes
I thought it was cool that the employee takes off there gloves and wash their hands to Prepare a meal. Only one person prepares it. Customer services was awesome and my salad was great.
The staff here was very knowledgeable and accommodating to provide an excellent gluten-free meal.
Yes
So super impressed with Costa Vida! As soon as we told them we needed gluten free, the employee changed his gloves and he was the only person to handle the food prep (it is usually passed down the line). Love that nearly everything is GF there. It's our new go-to!
This was my first time eating at a restaurant, needing gluten free, and they were so accommodating! They went out of their way to explain their procedures and tell me they have a lot of gluten free customers, so I wouldn't be so nervous. Food was great as well!!
So many gluten free options.
This location needs more training about cross contamination. Yes, she changed her gloves when I asked for a gluten free meal, but then she came back to the line and put her gloved hand down on the flour tortillas!
— Not at all
— Some
— Good
My husband and I will drive the extra few minutes to specifically cone to this location over another one slightly closer to our home. The staff here are kind and professional and the level of service has never been lacking. The food is delicious and we've never gotten sick or had a bad experience here.
For those with Celiac or who are highly sensitive to gluten, I do not recommend the corn tortillas as, while they do not contain any gluten themselves, they are cooked on the same surface as the wheat-flour tortillas. I personally always opt for the baja bowl and haven't had any issues at this location.
On Costa Vida's website, their Nutrition Calculator page also has an allergen filter (and an itemized Allergen Info section below it) that can filter for the following allergens and dietary preferences:
· Dairy
· Eggs
· Gluten
· Nuts
· Preservatives
· Soy
· Sugar
· Vegan
· Vegetarian
Additionally, they note that their "hot items are prepared with low sodium".
— Somewhat
— Most/All
— Excellent
Told them I had an allergy to gluten, they washed hands and changed gloves. They did a good job. The only issue I had is when they were refilling the lettuce on the line, they used their potentially contaminated gloves to do so…
— Somewhat
— Most/All
— Excellent
I saw that they had good ratings and wanted to try a new place for dinner last night. It was a decision I regretted. When I asked about gluten free options the staff somewhat knew what was gluten free, but then would second guess their answers. The food was not good at all. I got the chicken tacos with the corn tortilla and extra side of rice. The chicken was dry and burnt. The rice was cold and didn’t taste good. Lastly, the corn tortilla was semi okay. The only good thing was the key lime pie. That tasted more like a cheesecake than key lime. After eating the food I felt sick and threw up. I do not recommend this place even though you see good reviews.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Poor
Very knowledgeable with gluten free questions. And food was delicious.