Very knowledgeable with gluten free questions. And food was delicious.
I've been to this location many times, and had not had problems. I usually order online and pickup in the early afternoon. This last time I came later in the day. The first worker washed hands and changed gloves, but the second did not. The line did seem a bit messy, which always makes me nervous, but I wrongly assumed it would be fine since nearly all of their food is gluten free.
This time I got the baja bowl. Not sure exactly what caused it but I got glutened bad. Worst pain I've had since going off gluten. 😞 It's the only thing I ate that day and I started getting sick within half an hour of eating so I'm certain it was this.
— Not very
— Most/All
— Excellent
They will change gloves and have chips, corn tortillas and condiments in the back.
— Very
— Most/All
— Excellent
From their allergen list: We have worked diligently to remove wheat gluten from all our sauces, dressings, and proteins. Natural glutens remain only in our flour and wheat tortillas and in two desserts--tres leches and key lime pie. This means that we offer "oceans of gluten-free options" in our menu. All of these items are gluten-free: all enchiladas, all tacos, all salads (without the flour or wheat tortilla), all nachos, and our chicken tortilla so up...which uses corn strips.
Worker changed their gloves AND I think they washed their hands. Corn tortilla, grilled chicken. Was pretty good! Value wise it’s better to just get a salad and make your own tacos honestly. You get more value for the cost.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Good
This is one of the costa vida locations I do trust. I’ve gotten glutened at the several locations (including Riverdale) but I’ve never had a problem at this location. The owners of this location have celiacs in the family and I feel like they actually do get it. They always wash hands. Both my friend & I got sick from the Riverdale location two years ago so this is one of the few I go to .
Yes
Yes
The Costa Vida on Riverdale Rd is way better. If you tell them you are gluten free, they always re-glove and wash their hands, not at this location. They do have gluten free choices, but don't care about cross contamination or really understand what gluten free means. So if you are real sensitive, don't eat here. Go to the one on Riverdale, they understand the difference.
No
Great selection. Inform server if you have celiac. We frequently stop here
Yes
I have been several times and they are great about changing their gloves ect.
This location needs more training about cross contamination. Yes, she changed her gloves when I asked for a gluten free meal, but then she came back to the line and put her gloved hand down on the flour tortillas!
— Not at all
— Some
— Good
My husband and I will drive the extra few minutes to specifically cone to this location over another one slightly closer to our home. The staff here are kind and professional and the level of service has never been lacking. The food is delicious and we've never gotten sick or had a bad experience here.
For those with Celiac or who are highly sensitive to gluten, I do not recommend the corn tortillas as, while they do not contain any gluten themselves, they are cooked on the same surface as the wheat-flour tortillas. I personally always opt for the baja bowl and haven't had any issues at this location.
On Costa Vida's website, their Nutrition Calculator page also has an allergen filter (and an itemized Allergen Info section below it) that can filter for the following allergens and dietary preferences:
· Dairy
· Eggs
· Gluten
· Nuts
· Preservatives
· Soy
· Sugar
· Vegan
· Vegetarian
Additionally, they note that their "hot items are prepared with low sodium".
— Somewhat
— Most/All
— Excellent
Told them I had an allergy to gluten, they washed hands and changed gloves. They did a good job. The only issue I had is when they were refilling the lettuce on the line, they used their potentially contaminated gloves to do so…
— Somewhat
— Most/All
— Excellent
I saw that they had good ratings and wanted to try a new place for dinner last night. It was a decision I regretted. When I asked about gluten free options the staff somewhat knew what was gluten free, but then would second guess their answers. The food was not good at all. I got the chicken tacos with the corn tortilla and extra side of rice. The chicken was dry and burnt. The rice was cold and didn’t taste good. Lastly, the corn tortilla was semi okay. The only good thing was the key lime pie. That tasted more like a cheesecake than key lime. After eating the food I felt sick and threw up. I do not recommend this place even though you see good reviews.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Poor
They changed their gloves before serving me and seemed to get it. Would go again. Basically a step above Chipotle.
— Very
— Gluten-free items are marked on the main menu
— Some
— Good