They say they are gluten free but when they use their gluten filled gloves to grab the chips a change of gloves for me won't make a difference. They are already have contaminated them. It happens for most everything I assume because I get sick everytime I eat there. Not safe for celiacs.
They are very aware and have a good protocol that they carefully follow to prevent contamination. However there are wheat tortillas being prepared in the same kitchen area but several feet away. I'm a celiac and had no problem. Food is really good. Definitely 5*s!
Cross contamination does occur when staff places meats with tongs touching the wheat tortilla then places those tongs back in the GF meats bins... The recipes may be GF but the cross contamination is the hurdle here for celiacs
Awesome job! Very impressed when the staff washed hands before handling my meal. They also don't make you feel like a burden and are very helpful.
Staff washed hands, put on new gloves and followed my order through. Great food!
I have Celiacs, and latex allergies. im a regular there, so they ordered latex free gloves. The staff is knowledgeable about gfs, and other allergies. Plus the staff is friendly, and on the ball! This is my go to restaurant!
THIS location is amazing. My husband is very sensitive, and can only eat at this location. They have a SEPARATE PRESS for their corn tortillas. ONE person walks your order through, so no one else touches it. He's never gotten sick at this location. You still have some consistency issues with how hot the sauces are, but they're still tasty. This location is safe. I've had two very sensitive celiacs eat here, and they have never gotten sick here. GREAT location.
This company is not safe!!! They make their wheat tortillas in the same press that they use to make their "gluten free" corn tortillas. Cross contamination is a huge issue with all of their restaurants and the employees have not been trained in gluten free production practices. I do not know a celiac who has not gotten sick at Costa Vida.
I'm gluten, dairy, corn and soy free so I wasn't sure what I could find here. I was blown away when the man behind the counter took off his gloves and carefully washed his hands to remove any contamination from the tortillas. With new gloves, he very courteously helped me with my choices. Lettuce, black beans, chicken, guacamole, extra mango salsa and extra cilantro. Makes a wonderful salad. I've eaten there many times and never had problems. So nice to see a fast food restaurant with this kind of attention to special diets.
Read the reviews and was so excited to come here. Food was ok, staff was extremely lackluster. Had no idea about allergies and were all pretty crabby.
Yummy Mexican, including fresh scratch made corn (& flour) tortillas! Fast food environment with homemade quality food in generous portions. After I identified myself as having celiac, I very carefully watched their procedures. The server immediately changed her gloves & I was very pleased with how she handled my delicious meal! Most definitely will be back!
We eat at Costa Vida whenever possible. Most everything including the chips are gluten free. our favorite is the sweet pork Baja bowl. This place is fabulous. We eat at locations in Ogden UT, Lee's Summit and Dallas TX. so delicious.
Downgrading my review. They no longer follow strict protocol as they used to. The last few times we went they only had one single GF tortilla left. This was early evening. They no longer have the same person with clean gloves make the entire meal from start to finish. Feeling that they're very lax about GF, wish they'd be more careful. My daughter loves this spot but I won't go back anytime soon.
Very gluten friendly. They do what they can to avoid cross contamination. The only items on the menu that contain gluten are the wheat and white flour tortillas and one of the desserts. They have dedicated areas and tortilla maker for gluten free tortillas and keeping the food.
Not safe for celiac. I watched the cook make and handle the flour tortillas then chop and handle the chicken at the same time. He went back and forth from the chicken to the flour tortillas several times so I'm certain it's contaminated. Not going to risk that so I left without eating.
The worker knew the protocol to change gloves however their knowledge of gluten free cross contamination ended there. The sauce spoons were smeared across flour tortillas and put back in the dish, cheese was taken off of flour tortillas and put back in dish and lettuce was placed on flour tortillas and then back in dish. Super bummed this was not a celiac friendly establishment.
According to the restaurant, everything is gluten free except the flour and wheat tortillas. The grilled chicken enchiladas were tasty. The rice and refried beans were also good. The person that helped us, washed his hands and put on new gloves before preparing our order.
The best sweet pork ever. I have celiac and get terribly I'll if I ingest gluten. This place is head and shoulders above many of their competitors. After watching the preparation of my Baja Bowl, I was so happy with the care taken to keep my meal gluten free. As always, there are about 5% gluten ingredients here so watch the person preparing your meal answer ask for a managers help if you are unsure of your server.
The food was very good the service was great. When I told them I was gf they pulled off their gloves and started changing them with a smile, I didn't even have to ask. I ate there twice without getting sick and I have celiac. It was great to be amble to have nachos.
One of the workers was new and didn't understand what celiac was so the manager politely reminded her that it was a GF allergy and to wash hands/re glove before making my meal. The manager even grabbed a different bag of cheese to make my enchiladas. Over all I had a great experience and felt safe eating here.
Wanted to get enchiladas on corn tortillas, but they don't have corn tortillas at this location. only option was a taco bowl.
I eat here a lot, tell them first thing you are gluten free and they will immediately change their gloves. The dressings, meats, and everything else besides the wheat tortillas are gluten free. Deliciousness and the knowledgable staff make this a favorite.
One of the best GF places we have been. GF ingredients, their cross contamination knowledge was top notch. Changed gloves, put foil down on the grill, didn't use spatula that had already been used, and knowledge of ingredients. We might have to come back all 3 days we are visiting here.
The Costa Vida on Riverdale Rd is way better. If you tell them you are gluten free, they always re-glove and wash their hands, not at this location. They do have gluten free choices, but don't care about cross contamination or really understand what gluten free means. So if you are real sensitive, don't eat here. Go to the one on Riverdale, they understand the difference.
My husband and I went to dinner on May 6 I asked the server about their gluten-free menu is knowledgeable on everything that they had and he was very careful about not cross contamination. The food was really good The food was really good and will be going to back again.
Very friendly staff! The assistant manager and head cook even came out to talk to us! The food was consistent with every Costa Vida I've been too. Large chunks of sweet pork in my salad and the honey habanero dressing is always amazing!! I know that no matter what I order it's gluten free and they all put on fresh gloves.
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm