Review of Costa Vida

An extra star because the food is always delicious, but i am paying for it today. The things I noticed were: The first person to help me, changed her gloves. The scooping utensils were the same as the ones used for burritos and everything else, with no cleaning in between. Nobody announced the gluten allergy to anyone else, and after my bowl went through the toaster, the employee grabbed it without letting me finish my sentence about having celiac, and him needing new gloves at a minimum. This is not exactly his fault as he didn’t know, and he did change his gloves after. (I know I can ask to have it remade but it was dinner and I didn’t want to be that guy. I know. I am still new to this and trying to find my voice to speak up for the way my food is prepared.) My food was then placed on the same tray as all of the other orders from my group. The cashier had kept her gloves on while processing the order and putting cups on the tray as well.

I don’t know why I thought this was a safe choice, it’s a cross contamination playground. You’re better off playing cafe Rio in your own kitchen.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good