Kept getting sick every time I went in. The next time I stood in line, I found out why. They handle the tortillas and dunk their contaminated gloves in ALL of the fixuns... Continuously, making it my gluten nightmare. And I tested with my nima, and sure enough... Positive.
No
The food was good but I felt sick right afterwards. I would recommend watching the line more carefully and speaking up to make sure your food is prepared properly at the end of the line. The first server changed her gloves and washed her hands but I dont believe the second did.
Update:
I gave the food a second chance and ordered nachos again. The manager was serving at the front of the line and made sure my food was safe. No issues. I also noticed that he got chips from the back---something that did not happen last time. I believe those chips made the difference.
Yes
They did everything right except get fresh ingredients from a different container. No reaction though. The food is great. I highly recommend the sweet pork.
From their allergen list: We have worked diligently to remove wheat gluten from all our sauces, dressings, and proteins. Natural glutens remain only in our flour and wheat tortillas and in two desserts--tres leches and key lime pie. This means that we offer "oceans of gluten-free options" in our menu. All of these items are gluten-free: all enchiladas, all tacos, all salads (without the flour or wheat tortilla), all nachos, and our chicken tortilla so up...which uses corn strips.
Knowledge staff. They change gloves before prepping gluten free and all menu items gluten free except flour tortillas. Awesome! Update... 5th time in two months eating here. No cross contamination, continued vigilance with gluten free orders.
Yes
I'll definitely be back - Great food and very knowledgeable!
Yes
Saved me and my son after attempting to order at SmashBurger and Mod's Pizza (neither of which you can get a gluten free meal). The staff will bend over backwards to make sure you have a safe and delicious meal!
I will be back! I asked the lady if the case it was gluten-free and she said everything was good and free except for the flour tortillas then she proceeded to change her glove before I even asked. They have a separate area for the topping to cut down on cross contamination.
Yes
I have severe celiac disease, they took care of me, changed their gloves and washed their hands! I'd never been there before and they were patient and recommended items for me as well!
Yes
Very conscious and accommodating!
Yes
Great experience. All GF except flour Tortilla, pie and cookies. Goes through oven in individual container.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
This is my go to place wherever I am. Everything is GF except flour tortillas. They change gloves and are very knowledgeable about crosss contamination. Very safe herr.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Staff was kind and knowledgeable. Changed gloves and washed their hands without being told. They also let us “tweak” the side of chips to have melted cheese instead of having to order a huge order of nachos for a child.
— Very
— Some
— Good
Server immediately changed gloves and washed hands when I mentioned a gluten allergy, in addition, he pulled my tray from the back and used the serving counter in the back to prevent cc, and walked my tray himself through the rest of line, communicating with other team members that he had an allergy order. Very impressed with how he handled everything! Everything is gf except for the flour tortillas.
— Very
— Most/All
— Excellent
When I asked for a GF meal the staff immediately stripped out of their gloves and washed their hands without me asking. Food was flavorful and safe to .
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent