They will have a manger come talk to you about taking extra care and they have plenty of delicious choices!
When asked they provided a gluten free nutrition guide. I ordered off of it but something definetly had gluten or became cross contaminated. I had a hamburger steak, mashed potatoes and fried apples. I was hoping I had found another place to eat that was gluten safe, but after a miserable afternoon I won't return. I should have known when waiter and hostess neither one were familiar with gluten.
This restaurant used to be a favorite of mine years ago prior to becoming gluten intolerant. I am happy to say can add them back into my favorites column once again. They have a gluten free menu with more options than just salad to choose from. My disappointment is that the Hashbrown Casserole is not gluten free and has to avoided. Other than that one concession the rest of the menu I used to favor is still available for me to enjoy. Just let them know when they are seating you that you are gluten free and they will give you the gluten free menu which also has low carb options.
There isn't a separate gf menu, however, there is a nutritional guide available. The staff was knowledgeable and helpful. I had the grilled chicken tenders, plate-licking mashed potatoes, ice cold apple slices and deliciously tangy coleslaw. There are many options and no reaction.
SAFETY WARNING. Do not eat at this Cracker Barrel location. There menu may claim to have gluten free options, but staff here is so lazy, rude, self absorbed, and incompetent that if you ordered anything and told the servers about not being able to have gluten due to a sensitivity, allergy, or Celiac Disease, you would still be going home violently ill. They do not take food restrictions or allergies seriously. This is a very bad Cracker Barrel with very uncaring staff from servers to managers. It is not safe eating here, and I did write to headquarters which did not care to correct the problem and gave me the run around. Yes, they were told that if anyone got sick, hospitalized, or dies, they are criminally responsible. This is just not a good place to eat. If you want good food in Morganton, try Denny's, Judge's riverside, or root *& vine.
Last time I went in I was told they no longer had a GF menu. This was around Mother's Day 2016.
I have never been sick, but the disclaimer makes me uncomfortable.
Horrible. I was just passing through town and thought a chain would be safe since others have had luck with Cracker Barrels offering a dedicated gluten free menu. Not only do they not have a gluten free menu at this location, but the server had no clue about any allergens. I finally got a "menu" that was pretty much instructions for the kitchen staff on what they could offer. All they could offer is eggs, salad and very few sides (corn, carrots, sweet potato), but even with those items they say they can't guarantee anything. They don't have a dedicated frier or even grill space and they don't want to have to clean anything to prepare one meal. After asking to speak with the manager, I found that even their grilled chicken even contained flour. He seemed apologetic, but that doesn't help me much. Ended up not eating anything and watched the others in my party eat while I sipped my water. Skip this place and find the Fig Pig (which I later learned was nearby) instead.
"I was told by the hostess to tell you server that you are gluten free and then they will bring the manager to speak to you. When you order the manager will flag your order for extra precaution." Update: 4/2016 Ask for a gluten free menu... They have one- in the nutritional information guide. Servers very nice and understanding.
This should not even be on this app. When I asked about gluten free they gave me a "gluten friendly" menu which in small print stated nothing can be guaranteed as gluten free as the items are only "low gluten" I spoke to a manager who was clueless about it and I informed him how misleading this is to people who actually can't eat any gluten and he still was clueless. End of story I ended up leaving and going elsewhere where I knew I wouldn't get sick.
Gluten free menu, nice staff, went the extra mile for my meal. I tried grits for the first time! I felt pretty safe, but would avoid the busiest times just in case.
Waitress knew nothing about gluten and was not willing to find out. She was just like oh well...eat your salad without dressing. We waited almost an hour to get our food and when we finally received it, it was lukewarm and my salad was the size of a side salad. I asked for a new one with fresh chicken and the size that they normally are. The manager finally came out and apologized. I got my salad after our entire party was done eating so I had to eat all by myself. I have been to many other cracker barrels and loved them, but this restaurant needs help.
absolutely terrible service. coffee was terrible. waitress had no idea what gluten was. she told me eggs are gluten. no manager came out. she roller her eyes at me when I asked her about gluten free. miserable experience.
They do have a GF menu. BUT. Manager came to table and said they make their own biscuits and there is flour dust on everything. Flour dust is a major problem for me and others with celiac disease. I was unable to order anything. I applaud the manager's honesty. Lee, Media, Pa