We were excited to try CREAM because the website menu indicated which flavors were (& weren’t) gluten free, and even appeared to offer GF cookies for CREAM’s specialty, ice cream sandwiches. Unfortunately, not all staff were trained in safe GF/allergy food handling practices; the person helping us seemed annoyed by the request to change gloves and looked at me with blank confusion when I asked if the ice cream could be scooped with a fresh scoop from a fresh bin in the back, to avoid cross contamination. The manager came over and helped with the clean scooper, but apparently it would take too long to get a fresh container from the back (i think because it is frozen hard and would take too long to thaw? wasn’t 100% clear), so we ended up not getting ice cream. Kind of a bummer. There was one GF cookie (snickerdoodle - not a flavor we wanted so we passed); it was stored on the top shelf of the area where all the cookies are stored, so CC was possible but hard to tell.
— Not very
— Some
— Average