The food has always been good. We've been going to Criminal for gluten free goodies since they were a tent at the Wednesday night market and tiny little place near Luther Burbank gardens. We even got our wedding cake from here. But the customer service is always terrible. I've never seen someone working the register that appeared to enjoy their job. I get that they're always busy, but smile a little, it really goes a long way. But today's experience definitely takes the cake. My 2 year old daughter who was so excited to pick something out touched the glass with one finger to show us what she wanted and the woman working the register said, "you need to get your kids hands off the glass, thanks" as if she was wiping off the names of all the items. Can find the same quality gluten free at Mad Hatter, Red Bird etc with much better customer service.
— Gluten-free items are marked on the main menu
— Some
— Good