Review of Dave & Buster's

2201 N Mayfair Rd, Wauwatosa, WI 53226

Overall Rating

Review


I’m not 100% sure what rating to give them so this is tricky for me. My celiac daughter didn’t get sick from her plain grilled chicken and rice and she said it tasted good. However, the waitress wrote down the wrong food allergy even after we had a full discussion about it. The manager brought out a special allergy plate but it was French Fries and breaded chicken which both contain gluten at this restaurant. He was very kind & took the plate away, had the kitchen staff change gloves, and remake her food. He then also brought it out on a special allergy plate, was extreme apologetic & gave us $20 free in game chips. I’m not sure what rating to give because if someone had trusted the 1st meal served they definitely would have been very ill. The manager made everything right but a less aware patron or newly diagnosed celiac might not have realized the error since some restaurants are able to serve that exact meal gf. I guess my advice is to be aware & order thru a manager rather than the waitress here. I’m hesitant to put celiac friendly (even though she didn’t get sick) because of the error.

Updated 4 years ago

Celiac