Deep Lagoon
$$ • Seafood Restaurant
Most Recent Reviews
Overall Rating
Review
BREADED FRIES!
Do not recommend. The fries are breaded which makes me want to scream, and they did not have any bread options. The fish was alright, and most of the other people in our party liked their food, but I would not recommend.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not very
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
Overall Rating
Review
The food was good, and they cooked meat on a dedicated grill. The filet was fantastic. However, the service was some of the worst I have ever received. I asked Kelly, the waitress, if the sauce served with the meat was gf, and she said she would check. She never returned. Our food took 1.5 hours to come out on a Wednesday night. The sauce came and dropped on the meat. I asked the busser who dropped it off if it was gf, she said it wasn’t. So I called over the manager (as Kelly was nowhere to be found) and he brought Kelly. Kelly then started fighting me saying “there’s no sauce on your plate”. I said I was aware, I had to remove the sauce. But I was just told the sauce had gluten, so I wanted to make sure the meat was not contaminated. She kept harping on how the sauce wasnt on the plate. I then just spoke to the manager (with Kelly next to him) and relayed that I was told by a busser, as Kelly never told me, that the sauce had gluten. He told me it didn’t. It then lead to the manager going into the kitchen, checking the chart, and telling me the sauce was indeed GF. I have NEVER been fought or gotten push back in simply ASKING if I could eat my dish. The food was great, but if I get Kelly again, I’m running. We were there for 3 hours for what should’ve taken 1.5. Really colored my experience.
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
