Review of Deep Lagoon Seafood and Oyster House

14040 McGregor Blvd, Fort Myers, FL 33919

Overall Rating

Review


So sorry to say this was, by far, my worst dining experience since my celiac diagnosis. I do not write this lightly as I try to find the good in all experiences but I am left feeling deflated. I called ahead to ask all the questions and got all the right answers as to gf and knowledge of cross contamination. I went with family and, again, asked all the questions to our (very kind, but uninformed) waiter. One if the appetizers on the gf menu had a “soy drizzle” which I asked about and waiter came back from the kitchen saying “good thing you asked because our soy sauce isn’t gf.” I ordered an entree and salad. My Caesar salad came out with pieces of lobster (looked to be topping to the lobster bisque ordered by another in out party-not gf). I gently asked for a swap for the raw clams after pointing out the concern. The clams came with saltine crackers. After that, I asked to speak with someone who may be able to ensure the safety of my entree, at which point someone from the kitchen came out and said “I got you” with no reassurance to actual actions to ensure safety. I cancelled my entree shortly thereafter. When the bill came, we were charged for the appetizer (that obviously went uneaten) and no acknowledgment or apology as to the shortcomings.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 6 months ago

Celiac