Review of Della Santina's

GF—Do not trust what they say. We just had a waiter tell us that the gluten-free pasta they used to make ‘homemade’, was just a lie. They treated gluten-free as a ‘fad’, and they just told people it was GF when there was really flour in it. Our waiter even acknowledged that he even saw flour being put into it. He acted as if it was no big deal. The waiter was very dismissive towards us when we were shocked by this, and he didn’t seem to think that there was any problem with it. My husband approached the owner (Rob Della Santina)and shared and him what we had heard, and how the waiter rudely treated us/responded. The owner got defensive on behalf of his waiter, made up a story about the GF pasta and And literally turned his back and walked away from my husband In the middle of the conversation. My husband was very polite, and respectful, but the owner clearly did not care and has a hard time taking responsibility for the concerns of his customers. He even referenced that his waiter had a lot of people who liked him?? That has nothing to do with our situation, and a complete deflection.

Obviously, somebody suffered by eating this pasta because they no longer have it on the menu. Now we know why. Disgraceful. I wouldn’t trust any meal that they say is gluten free because they do not respect people that have allergies/Intolerances and treat their customers, unknowingly, as if it’s a fad. A complete lack of Customer Care and service. Beware.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None