Downtown Grill
$$ • Restaurant
Most Recent Reviews
Overall Rating
Review
Service:
It took over 40minutes during a non-crowed lunch on a Tuesday afternoon (12:25pm). Just to get our food. This place was supposed to be good and Gluten Free! Our server sat us down outside which was where we wanted to be and she left to get water, 10minutes later we got the water and menus. 15 minutes later she returned to take the order or soup, chicken caesar salad, and the spam burger. over 40 minutes later we got our food!! Keep in mind this is a weekday and there was 4 tables outside, 2 inside, and another 4 tables in the back being used.
The table that came after us was served before us too and there was more people at that table! Was the order that hard to make?
Food:
So food arrives and extra dressing was asked for, waitress said she would be right back...after 8minutes I went to get it myself.
Fries were medium warm, burger was cold, soup was ok, salad just needed the dressing that I had to go get.
Nothing was Gluten free... This place has no clue, why have it in the menu as gluten free and NOT even understand Gluten Free!!
Waste of time and money. Best to pass on this place.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Not Much/None
How would you rate the taste and quality of the gluten-free food you tried?
— Below Average
Other
Other Characteristics
- Offers outdoor seating
Overall Rating
Review
Menu stated that it has gluten free options and to notify staff of any allergies. Notified staff that we were gluten free and asked if the salad had croutons or bread sticks. They stated bread sticks and notified that I didn't want one. She stated that all other ingredients were gluten free. Salad arrived with bread stick do not believe that the staff has any idea what is gluten free and what isn't. I would seriously use cation when eating here.
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
