Review of Duke's

They advertise a gluten free bun. I ordered it. I guess this pisses off the kitchen. Here's what happened. The server was SUPER polite and generally awesome. But she did forget to put the gluten free bun in on my order and the food arrived on a regular bun. No big deal. She owned her mistake and that kind of stuff happens. They took it back and returned not more than 60 seconds later with a burger on a gluten free bun. Ok....now I am a little bit annoyed. She came back to check on us promptly and said "Oh, you already have your burger." I said, "Yeah, that was fast. But I know you can't cook a burger even medium rare in under a minute. I am afraid they just took the cheese burger that was melted into the regular bun and put it on the gluten free bun and rushed it back out." She understood the problem and asked if it was an allergy. She then stated that the french fries were going to be cross contaminated as well from the fryer. I was going to let my wife eat those but I didn't get the opportunity to point that out. So when we finally received the burger the third time, it was presented with a salad instead of fries. The burger itself, ordered medium rare, was absolutely burnt to a crisp as was the spam they put on the burger. There was no sauce on the burger even though it was supposed to have mayo and pineapple jalapeno marmalade.

I could have just ordered something else. You don't have to advertise gluten free if you can't get your act together and deliver it. I spent about 70 bucks there and what I received was spite.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor