Review of Elements Restaurant

J.E. Irausquin Blvd 55B, Oranjestad, Aruba

Overall Rating

Review


This place is so beautiful! We went here because my husband and son have Celiac disease and need to eat GF. Their menu indicates GF on it and they had lots of choices you don’t usually get to have GF (crabcakes, cheesecake, french onion soup.) My husband ordered the GF french onion soup. He took two bites/spoonfuls and a person who was not our waiter came to the table and said they had tp retrieve it as he had received the non-gf french onion soup. Wow! Now, at this point, my husband has already gotten serious cross contamination from the bread in the soup. He also now had to watch my son and I eat our appetizers while he had nothing. His GF soup was not brougt out till we were long finished our apps. Did they remove the $6.50 soup from the bill? Nope. They did give him a complimentary drink, but I can’t understand not taking the soup off-especially with how delayed it was let alone the contamination issue. Am I glad they said something? Of course! Had they not, and my hisband got sick, this would have been a one star review. It makes me nervous when a restaurant doesn’t have distinguishing dishes for GF-or a manager bring the food or both. This is a perfect example of what can happen. Be careful if you eat here. Maybe insist your actual waiter or a manager bring your food instead of a food runner who has never spoken with you.

Celiac friendly?

No

Updated 5 years ago

Celiac