Enchanted Forest Dining Experience

Was expecting a magical, enchanting evening. Reality was a completely different story.

Service was bad. Food was alright at best. Music was great. We were a party of 20+ of varying ages. Multi-generational party. A girls night, if you will. Because we were such a big group we could not all be seated together or near each other. That was fine. Parents at one table. The children and young adults at two other tables. We were all excited and we trusted that a fine dining restaurant would treat our children and elderly well. We thought wrong.

We made reservations at 7:30. We arrived just after 7:00 and were seated a few minutes after our reservation time. We were the last group served our dinner. At closing time. I wish I was kidding. Out of all the customers this evening, our children, ranging from 19 to 7 years of age, and our elderly, were the last people served when we were seated at 7:30. One table did not receive any eating utensils. The table where the children sat waited very long for their drinks. We all had to ask numerous times to get drink refills. No one came to check in on us, but we sure saw our servers checking in with everyone else.

We waited 2 hours for chicken on a stick. 2 hours for grilled sandwiches. 2 hours for a kid size pizza. 2 hours for a bowl of heated chocolate and tiny pieces of fruits and crackers. Then just minutes after receiving our food we were asked to box it because it was closing time. Who's fault is it that we got our food so late? And we're not allowed to "enjoy" this food and experience that we had waited so long for? Not only that, the entire time we waited, not a word of apology or explanation until we expressed our dissatisfaction.

One table was served by the store manager. The one's sitting there noted they had good service. Although a little delayed, she was cordial and responsive. But whoever served the 2 other tables need much, much improvement. Absolutely appalled and so disappointed by the service received tonight. Do not recommend.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

I loved this place. The ambience was fun. They have lots of options that are gluten free.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Reservations recommended

What a wonderful experience! GF crepes are often heavy, but these were light and complemented the food. Not many places do fondue GF well, but this is the place. Fun fairy-garden aesthetic as well (complimentary fairy-light crowns!)! Will be back!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for kids
• Good vegan options
• Good vegetarian options
• Reservations recommended

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I notified our waiter I have celiac disease and he was able to explain their kitchen procedures, make recommendations and cross check any questions I had. He was even knowledgeable about smaller things like pizza oven cross contamination (they have a gf shelf of the pizza oven) and checking the salad dressing.

I ended up ordering the chicken caprese crepe (all crepes are gf) and got a dessert crepe afterwards because it was so yummy.

The restaurant has live music a new nights a week, and it was overall a really fun experience and night out. Highly recommend!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for lunch
• Good for takeout
• Good vegan options
• Offers outdoor seating

I was impressed with the ambiance. They have gluten free crepes, and gluten free chocolate fondue with gluten free cookies.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good