Review of Erbelli's Pizzeria & Italian Bistro & Pub

6214 Stadium Drive, Kalamazoo, MI 49009

Overall Rating

Review


Ordered tonight while in town visiting family—gluten free spaghetti with gluten free Erbie bread. It arrived with regular Erbie bread (which I luckily immediately recognized as not gluten free). As I began eating my spaghetti, I noticed a regular linguini noodle mixed in my pasta. When I called the restaurant, they advised the kitchen must have just “missed” the gluten free marking for the bread. All I was offered was a “goofpon” for the cost of my spaghetti as the manager stated she could not directly refund. I was incredibly disappointed not only with the mistake, but with the restaurants response. If you’re going to wildly offer GF options, please ensure all staff are knowledgeable so the safety of enjoyment of all your patrons is equal. Unfortunately, I will not be dining here in the future.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

Updated 1 year ago

Celiac