Review of Famous Toastery

I was at this location on Saturday, November 25, 2023 where it seemed the location may have been short staffed. This day I asked for a gluten free pancake, was charged for it, but did not receive a gluten free pancake. I alerted the manager at the location the next day as I did not realize until after the location closed what happened. The manager basically wrote me off telling me that just because the pancake did not have powdered sugar on it that the pancake was in fact gluten free. I am generally well taken care of and service is wonderful.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent