Review of FiRE+iCE

My family went here for a birthday celebration. This is a unique place-a buffet where you choose your food and then bring it to a huge “wok” where it gets cooked. After reading reviews, I figured all I’d be able to have would be a salad with oil and vinegar. After we were seated, I told the hostess that I had a gluten allergy . She honestly said they weren’t many choices, but that I would be able to find something. She then passed on to our server that I had a gluten allergy. The procedure is you get a ticket marked with your allergy, get a stainless steel bowl, and you choose the foods that you want cooked. There were actually quite a few choices-unmarinated chicken and steak which were on the top row so that they didn’t get contaminated by the marinated meats below them. Each item had its own serving utensil. There was also a whole section of fish that wasn’t marinated-shrimp, cod, salmon, oysters. Plenty of vegetables. There were only a couple sauces that were gluten-free, but they were clearly marked. There were also several sauces that were free of many allergens. The gf peach bourbon barbecue sauce was soo good! Once I had chosen my food, I handed it and my ticket to a person at the wok, and they took it into a separate space in the kitchen to cook, instead of taking a chance it would be contaminated by other foods that were cooking. It was then delivered to my table with my allergy ticket, and they checked to make sure I was the right person. Every staff member I spoke to was aware of the protocol and were very helpful. My server offered to bring me white rice which was perfect. I had a delicious meal and a great time with my family. Best part was I didn’t get sick. I was so surprised I was able to have a great meal, plus a yummy blood orange margarita. I felt very safe and would definitely go back

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good selection of healthy options
• Good vegan options
• Good with other allergies
• Reservations recommended