Review of Firebirds Wood Fired Grill

My family loves Firebirds. We have eaten there regularly. Decent amount of gluten free options. Tonight was a bad experience, and one I thought I’d share as a warning to others with celiac. Ordered the superfood salad. It comes with “ancient grains” which I asked them to leave off. Waiter asked if I had a gluten allergy, I said yes, and he said he would note it on the ticket. I also asked him to check with the chef to make sure everything else (dressing) is GF since it isn’t marked as one of their GF offerings. He came back and said chef said it’s GF without the grains. Perfect. Food came out, started eating a couple bites and discovered all the grains under the top layer of spinach…it was all tossed in dressing so obviously cross contact and possibly grains eaten unnoticed. Sent it back, manager came out and said she would have another salad out in a couple minutes. 15 minutes later I still don’t have a meal and my family was done eating, so I had to request it to go. Frustrating and completely avoidable if they were careful and paid attention to the allergy notation. They obviously didn’t. So just a word of caution about ordering something modified.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good