We had never been to a Firehouse Subs before so we were nervous to try. The employees were super friendly and knowledgeable about cross contact. They were ready and willing to change gloves, get new knives, and even listened when we asked for other precautions as well, etc. We did end up asking for our celiacs' sandwiches not to be put through the toaster out of fear of possible cross contamination though. The 2 celiacs in our family didn't get sick and are very sensitive to cross contamination. They used schar brand for the rolls and it was absolutely delicious. One of us is also dairy free and they were really good with that as well. We're only in town visiting so we are really hoping all Firehouse Subs are this good with gluten free and cross contact.
— Very
— Most/All
— Excellent