Firehouse subs are great. But there’s some things you need to know if you’re celiac:
If you say you have a gluten allergy (it’s what we do, people know what a food allergy is, but don’t always know what celiac is) they will change their gloves and make your gluten free sub on foil. No problem there. But I spoke with a manager after my last visit and learned it’s standard operating procedure for them to put any lettuce that falls off a sub back into the lettuce supply, with any bread crumbs that may be sitting around on the sandwich line as well. So if you are going to eat here as a celiac, know that you HAVE to ask for lettuce from a fresh bag.
The manager also reiterated several times there’s no guarantee that your food will be free of contact with any other allergens, so just be careful here.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
The best gf sub sandwich bread ever!!!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I've had good luck at Firehouse ordering a GF turkey bacon ranch sub. They ask if I have an allergy and change their gloves.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
I visited this location today and the person who waited on me began preparing my sub on a bread crumb covered cutting board and used the same knife he had used for regular bread and then put the gf bun in the toaster right on the shared grate. When I said something to him, he had no idea about protocol and another worker informed me that the owner told them they don’t have to do anything special anymore for GF orders. They kindly refunded my money, but I won’t go back. Definitely use caution if you order from here.
They have gf buns(Shar) which were good toasted. No sides except chips but great place to stop for a quick bite while traveling
— Somewhat
— Some
— Excellent
When they have the GF bun it is a great option for something fast. If you ask they will put foil on the toaster and change gloves etc. they mark the GF items too.
— Somewhat
— Some
— Good
Gluten free bread was delicious! So fluffy and tasted “normal” instead of dense and chemically. It was a bit smaller than the other “medium” subs in the order but I didn’t care because it was the closest to real bread I’ve found in a while. I didn’t watch them make it so I don’t fully know about cross contamination but I did get mustard and mayo packets on the side instead of it being included and my sub was wrapped in foil separately and differently than the rest of the order.
— Somewhat
— Some
— Excellent