Great service and very knowledgeable. First time at a Firehouse Subs and I’m a fan!!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
There are 3 celiacs in our family. In Palm Coast it's really hard to eat out safely. Firehouse Subs is one of the few places locally that is safe. They ask if you have an allergy or preference, do a glove change and prepare the gluten free on a fresh sheet of paper. Plus the schars sub bread is always warm, soft, and delicious! We have never had symptoms when eating here.
— Very
— Most/All
— Excellent
Manager was very knowledgeable of the gluten free delicious bread they have! Told me where I can even purchase it. The food was delicious but non the less they made sure my food was 100% safe and gluten free !
— Yes, the establishment is dedicated gluten-free
— Excellent
They use Scharr sub rolls and they’re delicious! For our Celiac daughter, they made sure to prepare it on foil. Hopefully no problems!
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I've had good luck at Firehouse ordering a GF turkey bacon ranch sub. They ask if I have an allergy and change their gloves.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
I visited this location today and the person who waited on me began preparing my sub on a bread crumb covered cutting board and used the same knife he had used for regular bread and then put the gf bun in the toaster right on the shared grate. When I said something to him, he had no idea about protocol and another worker informed me that the owner told them they don’t have to do anything special anymore for GF orders. They kindly refunded my money, but I won’t go back. Definitely use caution if you order from here.
They have gf buns(Shar) which were good toasted. No sides except chips but great place to stop for a quick bite while traveling
— Somewhat
— Some
— Excellent
When they have the GF bun it is a great option for something fast. If you ask they will put foil on the toaster and change gloves etc. they mark the GF items too.
— Somewhat
— Some
— Good
Gluten free bread was delicious! So fluffy and tasted “normal” instead of dense and chemically. It was a bit smaller than the other “medium” subs in the order but I didn’t care because it was the closest to real bread I’ve found in a while. I didn’t watch them make it so I don’t fully know about cross contamination but I did get mustard and mayo packets on the side instead of it being included and my sub was wrapped in foil separately and differently than the rest of the order.
— Somewhat
— Some
— Excellent