There are so many better sandwich shops - I recommend Jersey mikes over this place any day. Their options aren’t that tasty and when I went I was given regular bread after I specified gluten free. When I went into the store to have it made correctly, they not only questioned whether I asked for gluten free and had me wait about 5-10mins while they went through their system to see how it was ordered on their end. Really poor customer service and I never went back.
— Not at all
— Some
— Poor
This was my first time eating at any firehouse subs and my husband and I were both surprised at how good it was. I need gluten free, but my husband doesn’t. We shared a sub. My husband thought the sub bread was excellent. We will be going there again
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Good
The staff there is very knowledgeable and friendly. They take every precaution and I've never had any ill effects from eating over there. They have the best gluten free bread as well.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They have solid allergy protocols (using fresh containers, changing gloves, toasting on foil). The cashier said that all of the toppings are GF, but I played it safe (she didn’t seem 100% certain, and things like meatballs are a red flag). I played it safe and had a turkey sub. It was fine, but not worth the $18 it cost.
— Somewhat
— Some
— Good
I tried the cajun chicken and it was so good 😩 it’s been years since i’ve had a sub
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Sadly they no longer carry gluten free bread. Beware!
— No gluten-free information on the menu
Gluten free bun but no measures to prevent cross contamination. No knowledge of which items are gluten free. Bread crumbs all over the place.
— Not at all
— Some
— Excellent
Was craving a sandwich and remembered they were in my area, looked at the menu and read a review on here and went for it! The gal at the front was the best, explained all protocols for gluten allergy and wont cut your sandwich to lessen the chance of cross contanimation. Bonus : they have Schar bread ! So i was sold ! I had a tuna sandwich no cheese and some chips! I feel fine and will definately return again.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent