We visited Fire House Subs on a slow Sunday afternoon. The franchise owner handled our order himself after another employee touched bread then grabbed our foil without changing gloves. My son had a pepperoni and provolone, daughter had bacon and cheddar and I had the hook and ladder all on the GF roll. He was very kind and also extremely careful under the watchful eye of my husband, but unfortunately my daughter and I were very sick.
— Not very
— Separate gluten-free menu
— Some
— Poor
When they have the GF bun it is a great option for something fast. If you ask they will put foil on the toaster and change gloves etc. they mark the GF items too.
— Somewhat
— Some
— Good
Gluten free bread was delicious! So fluffy and tasted “normal” instead of dense and chemically. It was a bit smaller than the other “medium” subs in the order but I didn’t care because it was the closest to real bread I’ve found in a while. I didn’t watch them make it so I don’t fully know about cross contamination but I did get mustard and mayo packets on the side instead of it being included and my sub was wrapped in foil separately and differently than the rest of the order.
— Somewhat
— Some
— Excellent
Had a great experience at Firehouse Subs. Staff was knowledgeable about gluten cross contact and explained all their precautions to me. They even knew that the pickles should be avoided. I got the turkey with melted cheese on top and their standard Shar hoagie roll. Delicious!
They have solid allergy protocols (using fresh containers, changing gloves, toasting on foil). The cashier said that all of the toppings are GF, but I played it safe (she didn’t seem 100% certain, and things like meatballs are a red flag). I played it safe and had a turkey sub. It was fine, but not worth the $18 it cost.
— Somewhat
— Some
— Good
I tried the cajun chicken and it was so good 😩 it’s been years since i’ve had a sub
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent