First Watch

2 recent ratings
$ • Cafe
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

12070 Jefferson Ave #1810
Newport News, VA 23606

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


Not very many options, and the staff is really unsure. Dairy free alternatives aren’t available either.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 7 months ago read full review

Celiac

Overall Rating

Review


Not celiac friendly. Some ingredients/items are gluten free, but everything is cooked in a shared space and fryers/pans.

Updated 1 year ago read full review

Overall Rating

Review


Left without eating, very disappointed in the lack of knowledge in staff- including a manager, waiter, and the kitchen staff. Their allergen menu is extensive, but I still got conflicting answers on what was and wasn’t safe for me to eat. I left due to the uncertainty of all of this- fearing I would get sick. Sad because it all looked delicious. They definitely need some education and to make sure they are delivering safe food.

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns

Categories

  • Breakfast
  • Brunch
  • Cafe
  • Lunch
  • Outdoor Seating
  • Takeout
  • Vegetarian Friendly

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More Reviews


Celiac

Overall Rating

Review


good food and the waitress was very aware of the gf options. they now have gf bread but not a separate toaster. it's a great place to grab brunch.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


I love this restaurant. The only reason for 4 stars instead of 5 is they are limited on gluten free options. You can still get some great items- like egg dishes, omelets, potatoes and fruit. They just started carrying gluten free bread this week, so I think they may be trying to become more gluten friendly.

Updated 6 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


There’s an allergen menu that you have to scan on your phone. They have a dedicated GF space in the back (including a toaster). There’s a reasonable amount of stuff to order as long as you get the GF toast. I didn’t experience in cross contamination and the staff seems knowledgeable.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Several decent selections for breakfast/lunch and good safety measures. GF bread/toast available for breakfast or sandwiches, and they said can do gf French toast with it (which we haven’t tried). I asked about butter and they said gf toast always comes no-butter, which made me happy for kitchen safety. Eggs and bacon were good, and lots of gf omelet options. Grain bowls also gf using quinoa.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Gluten free options on menu, staff asked if allergy and plate was marked as such. Found my new stop when making the trip from WV to knoxville

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


To start off, I have been to First Watch many times with and without my family (who eat gluten-free), and every single time the staff has been accommodating and very friendly.

They have plenty of gluten-free breakfast options with foods that are inherently gluten-free (eggs, bacon, fruit, etc.). You can substitute any bread on the menu for gluten-free bread, including the french toast! They always ask if you have a gluten allergy to make sure the kitchen accommodates you.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I am bummed. Food was delicious but my stomach is paying bad. I told the server I was extremely allergic to gluten and she seemed understanding. I shouldn't have came here. ☹ it's things like this that make me never feel safe eating out. I know there is a warning with it being a chain but at other locations I haven't had a problem.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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