Review of Five Guys

6000 Northwest Hwy, Crystal Lake, IL 60014

Overall Rating

Review


Fries are great, attitudes are not. Beware: it is not taken seriously.

Instance 1: Wife got an eye roll for asking if the fryer was still gluten free.

Instance 2: Told teen at register wife had celiac, please change gloves. Since you can see all of the kitchen there, I watched him *not* relay that. Then the prep person brushed a counter that had buns on it with their gloved hands and proceeded to not change their gloves before handling their fries and putting them in the fryer. Cancelled order. No apologies, just a smirk.

I can't suggest enough Celiacs do not order here, it is it safe for you presently.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 10 months ago

Celiac