Review of Flatbread Company

5 Market Square, Amesbury, MA 01913

Overall Rating

Review


Terrible experience for the 2nd time. Our daughter has Celiac and they had to remake her pizza 3 times!!! The kitchen staff did not follow safety protocols at all, her gluten allergy was not taken seriously until the third time when a manager got involved. When we got there I informed our waitress of my daughter’s allergy and that she had Celiac, we discussed the safety protocols. I let her know that last time we were there they used the same pizza cutter on my daughter’s GF pizza as they did on the regular pizza. The waitress discussed the concerns with the kitchen but they still did not follow their own safety protocols. The amount of cross contamination we witnessed was terrifying. We will never eat here again. They put my daughter at risk multiple times. If we had not been watching them she would have gotten sick. The kitchen staff needs way more training when it comes to food allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Updated 4 months ago

Celiac