I called for a takeout order and explained I have celiac which means I have a gluten allergy. I reviewed the allergy menu online and saw there was no gluten in most burgers and the fries. I didnt realize there was a “wheat” section of with a “Y” for yes in it if it had wheat. But then there was a “gluten-free section” with a “Y” if it was gluten free. I had a cheese burger with the gluten free bun and it was great. I started to eat one fry and then thought to double check the allergen menu and it didnt say “Y” for wheat but didnt say “Y” for gluten free. I had one bit then didnt eat anymore. The guy told my dad who picked up the food that he put the fries in a separate container to not touch the gluten free burger, but he let me order it as a side with my burger???? Frustrating restaurants and people dont seem to have common sense. I would eat there and ONLY eat the burger with a gluten free bun
— Not at all
— Separate gluten-free menu
— Not Much
— Average
Staff was knowledgeable and helpful in navigating which menu items were safe. My burger came flagged and the GF bun was great. Would definitely eat here again!
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Server was great and assured my food would be handled safely but still got sick
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Below Average
Ford’s Garage has great burgers with GF buns. Not GF fries. They offer GF mashed potatoes, Broccoli, Coleslaw and Salad. The other GF entrees are a chicken dish and a salmon dish. This is a great place for burgers, but that’s about it. The manager brought out my food, which is always a plus. Would visit again, especially if I’m wanting a burger.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
READ! Call, triple check, then call again! We did not actually eat here so my review is just based on experience with them not taste….. we tried to plan ahead to figure out dinner for a group of 12- 2 with celiacs…… called at 1 pm to ask if they have GF buns for cheese burgers, best time to come in for our large group, and ask if fry’s are GF…… they said 4pm is the slowest, fry’s are GF, and yes they have buns. Called again at 3pm after one of our children got sick to ask if they will do Togo orders I also double checked about buns and fry’s again…… finally called in our very large Togo order at 430 they told me it would be ready in 15 mins. We got there in about 10 mins, checked in, about 30 mins later I’m still waiting but I get a phone from them to inform me that they don’t offer GF buns anymore… I said okay fine just finish making the food without buns. But I double check for a 3rd time that the fry’s were definitely GF. The lady on the phone said no they are definitely not GF it says right on the box that they contain gluten and she apologized for the miss information. It was a s**t show!! Avoid them at all cost. Clearly no one is on the same page there considering I had called multiple times this should have never happened.
— Not at all
— Not Much/None
— Poor
They have gluten free buns that are wonderful, but they did kindly inform me when I ordered that their fries were cross contaminated. While cross contamination does not bother me, I put it in here so others can know.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
The outside bartender actually knew that being celiac means that I needed a gluten free bun. There’s an online allergy menu. And best yet… it’s been over 24 hours and I have no cross contamination symptoms
— Very
— Separate gluten-free menu
— Some
— Excellent
Items clearly marked on their menu. When I ordered a gf bun for my burger, the waiter confirmed it was an allergy. A few minutes later, a manager stopped by the table to let me know the kitchen was aware and taking all necessary precautions. Food was delivered to table separately from the remaining order "to keep everyone safe, happy and healthy". Could not have been handled better and food was fantastic.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent