Server asked if it was allergy, so they know seriousness. (I am DX Celiac). I had a burger with green beans for a side. Good burger, brought separately and marked.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Good
We had a great experience. My daughter said I needed to give them 5 out of 5 stars for having the best burger. Also, they took extra care that her food came out safe! Its very apparent the staff is trained in how serious Celiac can be!
— Very
— Most/All
— Excellent
Wait staff was very knowledgeable. Manager brought out my food separately and explained how they prepared my meal and why it had two plates. Menu was clearly marked for east ordering! Meal was delicious!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Great food, knowledgeable staff and safe kitchen. My food was brought out alone before anybody else’s to help make sure there was no cross contamination.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Excellent! Food is separate, manager well informed. The hamburger bun was good and didn’t crumble.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Lots of gluten free options😊😊 so good! They take it very seriously and are very considerate about your allergy and will let you know if also if anything may possibly be contaminated if you’re extremely allergic :)
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Manager delivered food and they explained the process of keeping my daughter food free from gluten
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
This place was great for gluten free. Items are marked on normal menu, but your food is delivered by a manager, who in my case, described exactly how everything was handled and that they have a separate area to handle allergy orders. The only unfortunate thing is they do not have a gluten free fryer. The manager explained to me that their fryer auto cleans/changes out the oil every 15 minutes so they could wait to fry gluten free food right when the oil cleans, but there’s still a risk of cross contamination.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
They take allergies very serious. Celiac safe and variety was excellent.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Good
New Ford's Garage in Novi! Food and atmosphere is fantastic! I had the brisket burger with a GF bun. It was delicious.
The manager brought my meal out separately to show that they take gluten allergies seriously.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Ford’s Garage has great burgers with GF buns. Not GF fries. They offer GF mashed potatoes, Broccoli, Coleslaw and Salad. The other GF entrees are a chicken dish and a salmon dish. This is a great place for burgers, but that’s about it. The manager brought out my food, which is always a plus. Would visit again, especially if I’m wanting a burger.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
READ! Call, triple check, then call again! We did not actually eat here so my review is just based on experience with them not taste….. we tried to plan ahead to figure out dinner for a group of 12- 2 with celiacs…… called at 1 pm to ask if they have GF buns for cheese burgers, best time to come in for our large group, and ask if fry’s are GF…… they said 4pm is the slowest, fry’s are GF, and yes they have buns. Called again at 3pm after one of our children got sick to ask if they will do Togo orders I also double checked about buns and fry’s again…… finally called in our very large Togo order at 430 they told me it would be ready in 15 mins. We got there in about 10 mins, checked in, about 30 mins later I’m still waiting but I get a phone from them to inform me that they don’t offer GF buns anymore… I said okay fine just finish making the food without buns. But I double check for a 3rd time that the fry’s were definitely GF. The lady on the phone said no they are definitely not GF it says right on the box that they contain gluten and she apologized for the miss information. It was a s**t show!! Avoid them at all cost. Clearly no one is on the same page there considering I had called multiple times this should have never happened.
— Not at all
— Not Much/None
— Poor
They have gluten free buns that are wonderful, but they did kindly inform me when I ordered that their fries were cross contaminated. While cross contamination does not bother me, I put it in here so others can know.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
The outside bartender actually knew that being celiac means that I needed a gluten free bun. There’s an online allergy menu. And best yet… it’s been over 24 hours and I have no cross contamination symptoms
— Very
— Separate gluten-free menu
— Some
— Excellent
Items clearly marked on their menu. When I ordered a gf bun for my burger, the waiter confirmed it was an allergy. A few minutes later, a manager stopped by the table to let me know the kitchen was aware and taking all necessary precautions. Food was delivered to table separately from the remaining order "to keep everyone safe, happy and healthy". Could not have been handled better and food was fantastic.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent