Freddy's Frozen Custard & Steakburgers

Went to Freddy's in San Antonio because it was on my Find me gluten free app. I was very disappointed! The staff didn't really get the gluten free thing in fact I overheard the staff who were preparing the burgers saying why would she come here if she wanted gluten free. I talked with the manager who apologized, but I'm pretty sure I was cross contaminated. I will never eat here again Very disappointed

I have eaten here twice since being diagnosed with Celiac two months ago. I ordered the cheeseburger lettuce wraps both times but the second time I ordered fries as well. I asked if they were cooked separately and was told they were, but I was glutened after the most recent attempt. I assume the source was the fries. Freddy's seems to be careful but just be sure to be vocal about your disease or intolerance.

I looked at their allergen list online and was very fortunate that the manager took our order. He listened catefully and then personally handled our entire order! I had hot dogs, without buns, with chili, cheese and onions. I was just really happy to be able to eat a somewhat normal and fast meal with my wife before going to the movies nearby. I had no reaction but my wife watched and said the manager was very careful. He warned me that the fries are not cooked in a dedicated fryer so I avoided them but I really appreciated his efforts!

It grills the patties on the same grill that they use to warm the buns

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

This is a good place for a lettuce wrapped burger but they don’t have any actual gluten free or specifically celiac friendly options. The custard is good but be mindful that it contains eggs. They do have a user friendly allergen menu on Google as well.

How would you rate the taste and quality of the gluten-free food you tried?

— Average

The meat is so thin it’s mainly fried blood! I got sick eating the fries Do not eat the chili that’s for sure Ice cream is good but that’s the only thing

They do have lettuce wraps for all of their burgers. They marked my order as an allergy, but don’t know what happened in the kitchen.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I asked if the fries were fried in a separate fryer!!! Yes!!! Also they offer a lettuce wrap, but the burger was greasy, so didn’t stay well, but delicious. 2 thumbs for Freddy’s!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent