We have been here a few times now. My Celiac daughter (who projectile vomits upon eating) eats Ghirardelli chocolate regularly as most of it is labeled correctly (I did notice some of the items in their ‘on-site’ store seemed to have possibilities of wheat when generally they do not, which is odd?!?). She’s had caramel and hot fudge sundaes both times. She’s even had the hot chocolate. The place is always super packed so I can see why they would say they can’t change scoops, but I think you are generally fine if you get something that doesn’t have brownies. They try to get the tables cleaned quickly but they turn over is so quick, you may want to consider bringing your own wipes for the table to avoid any cc that way.
— Somewhat
— No gluten-free information on the menu
— Some
— Good