Review of Glory Days Grill

6005 Cypress Gardens Blvd, Winter Haven, FL 33884

Overall Rating

Review


Glory Days used to have one of the best interactive allergen menus online but it has been deactivated and is nowhere to be found. With my horrible memory of what was and was not safe, I was left asking the server for an allergen menu. The server admitted she had no knowledge but would find out for me. (Server was amazing ftr) Within three seconds a rather rude hostess appeared telling me they did not have a gluten free menu. Ok. But I asked for an allergen menu as I have many… so I asked to speak to a mgr.

Hostess goes to mgr and comes back 30 seconds later and again with attitude, tells me they have GF options but no menu. Mind you, she doesn’t know what the gf options are and says again they have no dedicated gf menu.

Sweetie… I didn’t ask for a gf menu. I asked for allergen information and your mgr. Go get her…

More attitude before the “mgr” shows up and also immediately says “we don’t have a gf menu”. FFS someone listen to my request. I asked for an ALLERGEN menu. Not once did I say gluten free only. I explain my THREE allergens (gluten, dairy, soy) and I’m assured by the mgr that the wings and fries I want will be cooked in a dedicated fryer and will remain allergen compliant. Ok. I’ll give it a whirl…

Food comes out and there’s a cup of ranch on my plate despite me saying no ranch and explaining again the dairy allergy. Thankfully that was not spilled and didn’t appear to be an issue.

Food was decent enough and it doesn’t appear I’ve been glutened at this point. Wings were over cooked with minimal honey old bay.

If you want great wings and safe fries, Glory Days is an amazing option. But skip the Lakeland location and drive to Winter Haven. Never once had an issue at the WH location . This location is filled with college kids that have ZERO knowledge of allergens and had no problem giving attitude to customers. (Not to mention talking trash and cursing while clearing tables nearby.)

This location is a hard pass from now on.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 6 months ago

Hashimoto's