Review of Gluten Free Creations Bakery

10880 N 32nd St #39, Phoenix, AZ 85028

Overall Rating

Review


FRAUDULENT!!!!!!! On Tuesday, November 1, I placed an online order for several gluten-free breads from Gluten-Free Creations. However, my experience with them has been nothing short of a nightmare. After placing the pick up order I realized that they don't have same-day pick up available and since I was under the impression that it was same-day pick up I immediately after placing the order, I called their location to cancel, but the receptionist seemed utterly clueless about the process. They provided no useful information and suggested I call their wholesaler, which made no sense to me at all.

Reluctantly, I contacted the wholesaler, only to be met with further confusion. They had no idea why I was calling them and advised me to request the cancellation through the contact form. I followed their instructions, but to no avail. I didn't receive a response, so a day later, I decided to email Gluten-Free Creations directly, not once but twice. It's now November 6, almost a whole week later, and I still haven't received a single response from them.

The lack of customer service and integrity displayed by Gluten-Free Creations is absolutely pathetic. It's clear that they have no regard for their customers. They commit fraud by withholding customers' money even after cancellation requests have been made. This level of dishonesty is unacceptable.

I strongly advise everyone to stay far away from this establishment. Their complete disregard for customer service is appalling. I personally lost $50 due to their incompetence and lack of professionalism. Save yourself the trouble and avoid Gluten-Free Creations at all costs.

Safety


Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 6 months ago

Wheat Allergy