My girlfriend ordered a gluten free sandwich from Goodlookin today. We got the text that the order was ready for pick up at 11:02am, so I went in to grab our pick up order, but ours was not on the counter. I patiently sat down for 25 minutes until I see 3 other people get their pick up orders. I go up to the counter after I see another Karen announce that she has arrived for her pick up order and receives it within 2 minutes. I said something about getting a text stating to pick our order up at 11:02. At this time it is already 11:23. She goes to the back to check on it, after another minute or so, she comes back out and says “you ordered a gluten free bun and we are out of gluten free buns. Do you want something else?” I said no thank you and left. I just wish they would’ve informed us before I waited 25 minutes for nothing.
— Very
— Not Much
— Good