Review of Graeter's Ice Cream

Looked up online which of their flavors are gluten free and was easy to find on their website. Told the young lady taking my order that I needed to be gluten free and requested fresh gloves and that mine be made from a fresh tub with fresh utensils. She must have been relatively new, but I was very impressed with what happened next. She went to the manager who I then watched train her step by step on what to do. They went to the back, came out with a fresh tub and a fresh scoop a few minutes later, and the manager walked her through the whole thing all while the store was quite busy. I felt extremely well taken care of and am very grateful for the care the manager took, and for the employee asking for help instead of just rushing through it since they were busy.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent