Review of Grand Lux Cafe

600 N Michigan Ave, Chicago, IL 60611

Overall Rating

Review


I have Celiac Disease and after reading reviews and speaking to the restaurant we decided it sounded like a safe place to eat. It was very clear after speaking to our server that she didn't understand the seriousness of Celiac and was not knowledgeable at all about the Grand Lux gluten free options. She was dismissive when I asked if the fries were cooked in a dedicated fryer and not willing to check with the cooks. My salad was served with dressing that contained gluten, I sent it back. The salad came back with the gluten free dressing on the side but the salad had a giant cracker inside of it. There was one mistake after another. Even my Mother was served the wrong meal, thankfully she isn't gluten free. I ended up taking my meal to go and throwing it away when I got home, I didn't feel safe eating it. Very disappointing experience

Celiac friendly?

No

Updated 5 years ago

Celiac