Review of Great Wolf Lodge Concord

Horrible experience for breakfast. I was told they don’t “cater to allergies due to covid” bring your own food or prepare eat outside the hotel for breakfasts and lunch. Menu not labeled for breakfast or lunch.

The dinner Lodge Grill is only open from 5pm and 8pm and has a handful of things wings, fries, sides etc labeled GF. I did eat fries and wings and haven’t had issues thankfully. I was grateful that menu was labeled and allowed for take out orders.

The website says to email prior to arrival with food allergy/issues and they would help but I have emailed prior to arrival the 3 times we’ve stayed here and never gotten a single response or acknowledgment. Very disappointed overall in the customer service of the restaurant for breakfast/lunch

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor