Review of Grizzly Creek Lodge

Knott's Berry Farm, Buena Park, CA 90620

Overall Rating

Review


I am appalled!! at the customer service that has occurred in this establishment. One of my friends has celiac diese and recently heard they had come out with a gluten free burger. Together we decided to head to the place and even went as far as asking several times if the burger we were going to order would be completely gluten free. We were assured it was and we got served the burger. When she sat down she ate it and realized it was a veggie patty— which often isn’t gluten free. So we went up and asked if this was a veggie patty that contained gluten which they said it was. The staff didn’t seem to take it as seriously as they should have and we expressed that this could potentially be deadly. They seemed to show little to no concern to do anything but we ended up getting a refund in the end after much discussion. Overall I am very disappointed and won’t be returning and neither should you. I don’t think i can give it zero stars but if I could I would.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 11 months ago

Celiac