Review of Gys

Amsterdamsestraatweg 113, 3513 AC Utrecht, Netherlands

Overall Rating

Review


Got very sick after eating here. They claim GF is no problem but I think they're not so strict when it comes to cross contamination. Will never eat here again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Owner Response


Dear Emma,

We're very sorry to hear about your negative experience at Gys. We take our customers' health very seriously and always try to accommodate dietary restrictions and food allergies to the best of our ability. We apologize if we fell short in your case. We can assure you that we do our utmost best to follow strict guidelines for food preparation and cross-contamination prevention to ensure the safety of our guests with dietary restrictions. We are so sorry this went wrong during your visit a couple of months ago. We truly appreciate your honest feedback about this.



Best regards,

Team Gys

Updated 1 year ago

Celiac