Häagen-Dazs Ice Cream Shop
4 ratings
$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Ice Cream
Safety Rating
4 ratings
As rated by the community
116 E New England Ave
Winter Park, FL 32789
Most Recent Reviews
Review
Not a safe location. I explained my situation and even though the worker was visibly annoyed it seems like she understood. Thankfully my partner watched her scoop from the display tub full of haphazard cone pieces. (I had to step outside) first she lied then I explained that there were literal come chunks in it and she admitted it was from the display but she scooped from the side so it didn’t matter. I asked if she would take it from a fresh tub like every HD location. She rolled her eyes and said “I’m not going to do that”
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Not Much/None
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
Review
Had a great experience here! Lots of choices and all gluten-free options were specifically listed on a menu on the wall.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
They have a list of the gluten free flavors on the wall! Way easier to understand compared to the giant book lol
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dairy-free
- Good for kids
- Good for lunch
- Good for takeout
- Offers delivery
- Offers online ordering
- Offers outdoor seating
Photos
More Reviews
Review
Server was knowledgeable about gluten free flavors and pulled out the nutrition book to let us look through. She got a brand new unopened container from the back and a clean scoop. Very sweet and helpful and we felt confident ordering for our young celiac child.
Reviews of this Chain
Review
Plenty of options labeled gf but unwilling to take preventative steps for cross contamination.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Review
Called to ask about gluten-freeness. The man on the phone said cones were gluten free- it seemed too good to be true so we asked to double check. Apparently NONE of them were gluten free, but the fact that he confidently said they were was pretty unsettling. If I hadn’t asked again, I would have gotten very sick.
We also asked if they could get the ice cream from a new tub in the back and they said no. I wouldn’t ever say this place is safe for sensitive celiacs.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not very
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
Review
They are “100% able” to accommodate gluten allergies.
We went and they cleaned the scoop before picking the Ice Cream - knowledgeable staff.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
They have a gluten free menu and use precautions like opening new containers. Limited staff knowledge and not a ton of options
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
The ice cream flavors that are gluten free are clearly marked on the labels located on the glass above the ice cream. We were able to get a scoop from a fresh, newly opened container and the server washed the utensils first. I don’t know if we got a nice server or if they have changed their policy from the earlier review. It was nice to have an afternoon treat!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
More Info